Terms of Use

Terms and conditions for using HydroNexis digital services

1. General provisions

These Terms define the rules for using the HydroNexis website and electronic services provided by HydroNexis Sp. z o.o.

2. Definitions

  • Service - the HydroNexis website available under the company domain.
  • Service Provider - HydroNexis Sp. z o.o., sw. Alberta Chmielowskiego 1, 97-400 Belchatow, KRS: 0001231251, NIP: 7692256557, REGON: 54434728300000.
  • User - a natural person, legal entity or organizational unit using the Service.
  • Services - functionalities and solutions offered by HydroNexis, including monitoring, analytics and reporting tools.

3. Rules for using the Service

The User agrees to use the Service in accordance with law, good practice, and these Terms. In particular, it is prohibited to:

  • undertake actions that compromise Service security,
  • provide unlawful, abusive or rights-infringing content,
  • attempt unauthorized access to HydroNexis IT resources.

4. Service licensing principles

Use of selected HydroNexis services and modules may require a separate agreement, including a license or implementation agreement. Detailed terms, functional scope, and fees are defined in the relevant agreement.

5. Technical requirements and cookies

To use the Service correctly, a device with internet access and an up-to-date browser supporting HTML5, CSS3 and JavaScript is required.

The Service may use essential, functional and analytical cookies. Detailed rules and legal bases for data processing are available in the Privacy Policy. Users can manage cookies in browser settings.

6. Liability

HydroNexis takes due care to ensure proper operation of the Service, but does not guarantee uninterrupted availability or absence of errors. The Service Provider is not liable for interruptions caused by technical issues, force majeure, or third-party actions beyond its control.

7. Intellectual property

All rights to content, markings, layout and elements of the Service and offered solutions belong to HydroNexis Sp. z o.o. or authorized third parties. Copying and distribution without permission is prohibited unless otherwise required by law.

8. Privacy

Rules for personal data processing and cookies are described in the Privacy Policy.

9. Complaints and contact

Comments or complaints regarding Service operation may be submitted by e-mail to biuro@hydronexis.pl. The submission should include a description of the issue and contact details.

10. Regulatory compliance (NIS2, DORA, KSC)

HydroNexis develops and provides services with regard to regulatory requirements for cybersecurity and operational resilience, to the extent relevant to service scope and legal status of the parties. This includes NIS2, Polish cybersecurity regulations (KSC), and where legally required, DORA.

11. Final provisions

HydroNexis may update these Terms. Changes take effect upon publication. Matters not regulated herein are governed by Polish law, in particular the Civil Code and relevant laws on electronic services, personal data protection, and cybersecurity.